Privacy Policy

Effective Date: August 11, 2026

Exponential Solutions Consulting (“ESC,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how ESC collects, uses, discloses, protects, and manages personal information when you visit or interact with our website, https://esconsulting.ca/, contact us, request information about our services, apply for a position, or otherwise communicate with us.

ESC operates in Canada and is based in Windsor, Ontario.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, as well as certain information that is collected automatically when you use our website.

Information You Provide

Depending on how you interact with ESC, we may collect information such as:

Your name
Company or organization name
Email address
Telephone number
Business or professional information
Annual revenue or other business information provided through our inquiry forms
Project details and information included in your message
Information provided when requesting a strategy call or other consultation
Social media handles and related information if you submit an influencer or content creator application
Information contained in a resume, cover letter, portfolio, or other employment application materials
Any other information you voluntarily provide to us

You are not required to provide personal information that is not necessary for the purpose for which you are contacting us. However, certain information may be necessary for us to respond to an inquiry or provide a requested service.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type and version
Device type
Operating system
Pages visited
Referring website or source
Date and time of visits
General geographic information
Website interactions and engagement information
Information about how you navigate and interact with our website
Advertising and campaign information

2. How We Use Personal Information

ESC may use personal information for purposes such as:

Responding to inquiries and requests
Communicating with prospective and existing clients
Providing information about our services
Scheduling consultations or strategy calls
Preparing proposals, estimates, or other business communications
Providing and managing our services
Managing client and business relationships
Responding to employment applications
Evaluating candidates for available positions
Managing influencer and content creator relationships
Understanding how visitors use our website
Measuring website performance and marketing effectiveness
Improving our website, services, content, and user experience
Understanding the effectiveness of advertising campaigns
Delivering and measuring online advertising
Detecting, preventing, and addressing security or technical issues
Complying with legal and regulatory requirements
Protecting our rights, property, and legitimate business interests

We will use personal information only for purposes that are reasonable and appropriate in the circumstances.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the website, understand website usage, measure marketing performance, and support advertising activities.

Cookies are small files stored on your device that allow a website or third-party service to recognize your browser or remember certain information.

ESC may use cookies and similar technologies for purposes including:

Website functionality
Analytics and website performance
Understanding visitor behaviour
Measuring conversions
Advertising attribution
Retargeting and interest-based advertising
Improving marketing campaigns

You can generally control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality or performance of portions of the website.

4. Google Analytics

ESC uses Google Analytics to understand how visitors interact with our website.

Google Analytics may collect information such as pages viewed, traffic sources, device information, approximate geographic information, and interactions with the website.

We use this information to understand website performance, improve our content and user experience, and evaluate our marketing efforts.

Google may process information collected through Google Analytics in accordance with its own privacy policies and terms.

5. Google Tag Manager

ESC uses Google Tag Manager to manage and deploy website tags and tracking technologies.

Google Tag Manager itself generally acts as a system for managing tags, while the tags deployed through it may collect information for analytics, advertising, conversion tracking, or other purposes described in this Privacy Policy.

The specific information collected may depend on the tags and services implemented on our website.

6. Google Ads

ESC may use Google Ads and related Google advertising technologies to advertise our services, measure advertising performance, and understand interactions with our advertisements.

These technologies may use cookies, advertising identifiers, pixels, or similar technologies to measure actions taken after interacting with an advertisement.

Depending on your settings and Google’s technology, information may also be used to provide or measure personalized advertising.

You can manage certain advertising preferences through Google’s advertising settings and your browser or device settings.

7. Meta Advertising

ESC may use Meta advertising technologies, including Meta Pixel or related technologies, to measure advertising performance, understand website interactions, and deliver or measure advertisements on Meta platforms such as Facebook and Instagram.

These technologies may collect information about your interactions with our website, such as pages visited or actions taken after interacting with an advertisement.

Meta may process information in accordance with its own privacy policies and terms.

You can manage certain advertising and privacy preferences through your Meta account and device or browser settings.

8. How We Share Personal Information

ESC does not sell your personal information.

We may disclose personal information to third parties where reasonably necessary for the purposes described in this Privacy Policy.

These third parties may include:

Website hosting and technology providers
Analytics providers
Advertising and marketing platforms
Email and communication service providers
Customer relationship management or business management platforms
IT, security, and technical service providers
Professional advisors, such as legal or accounting professionals
Service providers assisting ESC with its business operations

These service providers may process personal information on our behalf and may be located in Canada or other jurisdictions.

ESC may also disclose personal information where required or permitted by law, including to comply with legal obligations, court orders, regulatory requirements, or lawful requests from government authorities.

9. Third-Party Services and External Websites

Our website may contain links to third-party websites, social media platforms, or other online services.

These third-party websites operate independently from ESC and have their own privacy practices. ESC is not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

10. Social Media

ESC maintains a presence on social media platforms, including Facebook, Instagram, TikTok, YouTube, and LinkedIn.

If you interact with ESC through these platforms, the platform may collect and process information about your interaction in accordance with its own privacy policy.

Your interactions with ESC on social media may also be visible to other users depending on the privacy settings of the platform and your account.

11. Employment Applications

If you apply for a position with ESC, we may collect information contained in your resume, cover letter, portfolio, application, and communications with us.

We use this information to:

Evaluate your qualifications
Communicate with you about employment opportunities
Conduct the recruitment and selection process
Consider you for current or future opportunities where appropriate

Employment application information will be retained only for as long as reasonably necessary for recruitment, legal, administrative, or business purposes.

12. Influencer and Content Creator Applications

If you apply to work with ESC as an influencer or content creator, we may collect information such as your email address, social media handles, niche or industry, follower information, previous brand experience, and links or other information you provide.

We use this information to evaluate potential collaborations, communicate with applicants, and manage influencer or content creator relationships.

13. Consent

Where required by applicable law, ESC will obtain consent before collecting, using, or disclosing personal information.

Consent may be express or implied depending on the circumstances and the sensitivity of the information involved.

By voluntarily submitting information through our website, you acknowledge that ESC may collect, use, and disclose that information for the purposes reasonably associated with your request and as described in this Privacy Policy.

Where appropriate, you may withdraw your consent to certain uses of your personal information, subject to legal or contractual restrictions and reasonable notice.

Withdrawing consent may affect our ability to provide certain services or respond to certain requests.

14. Marketing Communications

If you provide your contact information to ESC, we may use it to communicate with you about your inquiry, project, services, or other business-related matters.

Where required by applicable law, we will obtain appropriate consent before sending commercial electronic messages.

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us directly.

Please note that you may continue to receive transactional or administrative communications where necessary to respond to an inquiry, provide a service, or manage an existing business relationship.

15. Data Retention

ESC retains personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, to maintain appropriate business and financial records, to resolve disputes, to enforce agreements, or to comply with legal and regulatory obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

When personal information is no longer required, ESC will take reasonable steps to securely delete, destroy, or anonymize it.

16. Safeguarding Personal Information

ESC takes reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification.

The safeguards used may include access controls, secure systems, authentication measures, technical monitoring, and appropriate internal practices.

However, no method of transmission or electronic storage can be guaranteed to be completely secure. We cannot guarantee absolute security of information transmitted to or through our website.

17. International Processing

Although ESC operates in Canada, some third-party service providers used by ESC may store or process information outside Canada.

For example, analytics, advertising, hosting, cloud, communication, and technology providers may operate servers or facilities in other countries.

When personal information is transferred to another jurisdiction, it may be subject to the laws of that jurisdiction and may be accessible to lawful authorities in accordance with those laws.

ESC takes reasonable steps to select service providers and manage personal information in accordance with applicable privacy requirements.

18. Your Privacy Rights

Depending on applicable law, you may have the right to:

Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Ask questions about how your personal information is collected, used, or disclosed
Withdraw consent to certain uses of your personal information, subject to legal or contractual limitations
Request information about our privacy practices

To make a privacy-related request, please contact us using the information provided below.

We may need to verify your identity before providing access to or making changes to personal information.

19. Accuracy of Personal Information

ESC takes reasonable steps to keep personal information accurate, complete, and up to date for the purposes for which it is used.

If you believe information we hold about you is inaccurate or incomplete, you may contact us and request a correction.

20. Children’s Privacy

ESC’s website and services are intended primarily for businesses, organizations, professionals, and other general audiences.

We do not knowingly collect personal information from children for the purpose of providing services or marketing directly to them.

If you believe that a child has provided personal information to ESC without appropriate consent, please contact us so that we can review and take appropriate action.

21. Privacy Complaints and Questions

If you have a question, concern, or complaint about ESC’s handling of your personal information, please contact us first.

We will make reasonable efforts to review and address privacy concerns in a timely manner.

If you are not satisfied with our response, you may have the right to contact the appropriate privacy regulator or oversight authority, including the Office of the Privacy Commissioner of Canada, depending on the circumstances and applicable legislation.

22. Changes to This Privacy Policy

ESC may update this Privacy Policy from time to time to reflect changes to our practices, services, technologies, legal requirements, or other circumstances.

When we make changes, we will update the “Effective Date” at the beginning of this Privacy Policy.

We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.

23. Contact Us

If you have questions about this Privacy Policy or ESC’s privacy practices, please contact us:

Exponential Solutions Consulting (ESC)

Phone: 519-419-3133
Email: contact@esconsulting.ca
Website: esconsulting.ca
Address: 3248 Electricity Drive, Suite 2, Windsor, ON N8W 5J1 Canada